Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their "Personally Identifiable Information" (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

When making a reservation for a tour or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details.

 

When do we collect information?

We collect information from you when you make a reservation, fill out a form, or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you make a reservation, surf the website, or use certain other site features in the following ways:

• To personalize the user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To process your transactions.

• To follow up on your tour or rental experience with an optional questionnaire for feedback on how we met your expectations.

• To email you a few offers of other experiences in the area that might be of interest to you.

 

How do we protect visitor information?

• Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

• We use regular Malware Scanning.

• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

• We implement a variety of security measures when a user makes a reservation, enters, submits, or accesses their information to maintain the safety of your personal information.

• For your (and our) security, after processing your payment we do not store your credit card information on our server.

 

Do we use "cookies"?

• We potentially set one cookie to know from where you learned about our services.

• You can choose to turn off all cookies with no affect on the function or features of this site. You do this through your browser's settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

 

Third-Party Disclosure

• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

• However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website or in follow up emails. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google

• Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. AdWords Policy

• We currently have not enabled Google AdSense on our site but we reserve the right to do so in the future.

 

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - For more information: Click Here

 

According to CalOPPA we agree to the following:

• Users can visit our site anonymously.

• A link to this privacy policy will be on our home page, or as a minimum on the first significant page after entering our website reservation system.

• Our Privacy Policy link includes the word "Privacy", and can be easily be found on the page specified above.

• Users will be notified of any privacy policy changes on our Privacy Policy page.

• Users are able to change their personal information by logging in to their account.

 

How does our site handle "Do Not Track" signals?

We ignore "Do Not Track" signals, because we do not track or host third-party advertising.

 

Does our site allow third-party behavioral tracking?

We do not allow third-party behavioral tracking.

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

 

We do not specifically market to children under 13.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify the users via email: Within 7 business days

• We will notify the users via in site notification: Within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

The CAN SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

• Send you confirmation of the details of the services you are purchasing from us.

 

To be in accordance with CAN SPAM we agree to the following:

• If at any time you would like to unsubscribe from receiving future emails, you can and we will promptly remove you from ALL correspondence.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us