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Frequently Asked Questions

Where is Lake Powell?

Lake Powell, a reservoir on the Colorado River, is a man-made lake created by the Glen Canyon Dam. This expansive lake spans multiple states and time zones, so visitors must be mindful of their location and the local time. The Utah section of Lake Powell includes launch ramps like Stateline Launch Ramp, Bullfrog Marina and Launch Ramp, Lone Rock, and Lone Rock Beach. The Arizona section of the lake features Wahweap Marina and Antelope Marina. Lake Powell and the nearby city of Page, Arizona are popular vacation destinations attracting approximately two million visitors each year. It is the second largest man-made lake in the United States, with Lake Mead holding the title for the largest, storing 24,322,000 acre-feet of water at full capacity. Although Lake Powell's volume of water, depth, and surface area have been surpassed by Lake Mead on occasion, it still remains a significant body of water.

The construction of Glen Canyon Dam caused the flooding of Glen Canyon and led to the creation of the Glen Canyon National Recreation Area in 1972, now known as Lake Powell. This summer destination is managed by the National Park Service and was named after John Wesley Powell, a civil war veteran who explored the river via three wooden boats in 1869. Lake Powell primarily lies in the southern Utah counties of Garfield, Kane, and San Juan, with a small section in northern Arizona's Coconino County, where Page, Arizona is located. The lake's northern limits extend at least as far as the Hite Crossing Bridge.

 
Has the water level affected access to Lake Powell for paddling?

The present water level of Lake Powell is optimal for hiking and paddling. Despite reports of lower water levels, it's worth noting that the lake is still more than 400 feet deep. Some canyons are best explored at low water levels, while others are better suited for high water levels, but there are always exceptional areas to explore. Current water data can be found at lakepowell.water-data.com.

Unfortunately, the current water level has made some launch ramps inaccessible for motorboats. Launch ramps such as Wahweap and Antelope Point Public are currently closed, along with Dangling Rope, Bullfrog Marina launch ramp, and Rainbow Bridge docking. However, the Stateline Auxiliary launch ramp remains open for motorboat and houseboat launch, retrieval, and docking. This ramp is located north of Wahweap Marina and adjacent to the main Stateline Launch ramp.

This limitation only applies to motorboats. For paddlers, the lower water level only means a slightly longer walk to the lake. Paddleboards and kayaks can still be launched from any access point on the lake, including Bullfrog Marina, Wahweap Marina, and Antelope Point Public launch ramp.

Even with the lower water levels, Lake Powell still has an abundance of water to explore. The new water level has revealed forgotten canyons to paddle, new viewpoints to observe, amazing landmarks, and much more. It's a unique opportunity for paddlers to visit locations on the lake that may not be accessible again. Let's take advantage of this opportunity and rent a paddleboard or kayak today!

What Time is it in Page, AZ and on Lake Powell?

Page, Arizona operates on Arizona time which is unique in that it does not observe daylight savings time. As a result, the time zone in Page fluctuates between Mountain Standard Time and Pacific Time depending on the time of year.

Lake Powell spans across two states, Utah and Arizona, which means that the time zone you're in while on the lake may vary depending on your location and the time of year. However, when Arizona Time is the same as Mountain Standard Time, all of Lake Powell will be on the same time zone. This occurs during the "Fall Back" portion of Daylight Savings. During the "Spring Forward" period, Arizona Time will be on both Pacific and Mountain Standard Time.

 
Where are we Located?

We are located right off the main street in Page, Arizona and only 15 minutes away from Lake Powell. Our office and store address is 910 Coppermine Rd. Page, Arizona 86040. We are directly adjacent to the Conoco Gas Station. Please come in and visit with our friendly staff!

 

When do we Open?

We are open seasonally from March - October. We do offer some off season rentals, please message us at Tours@KayakPowell.com for more information on winter rentals. 

 

Our on season office hours are from 8:00am - 6:00pm, Monday - Friday. We do also offer earlier pick ups if you’re anxious to get out on the lake with the sunrise. To schedule those pick ups please call our office at 928-484-1130 or email us at Tours@KayakPowell.com.

 

When Should I Book?

It is strongly advised to reserve your guided kayak or paddleboard tour in advance to ensure availability. Our tours are in high demand and tend to fill up fast. We regret that we cannot accommodate everyone due to limited availability, so we encourage you to book as soon as possible to secure your spot on Lake Powell.

Similarly, we advise early booking for our paddleboard and kayak rentals as they tend to sell out quickly during peak season. We frequently run out of rentals daily, so we urge you to make your reservation promptly.

 

Are we practicing COVID-19 policies?

We are following all of the COVID-19 recommendations from the State of Arizona, the National Park Service and CDC guideline regulations.

 

What are the Paddleboards we rent?

The inflatable paddleboards offered in our rental fleet and guided tours are premium quality and highly durable. These paddleboards are manufactured by Sol Paddleboard, a USA-based company established by paddleboard enthusiasts for the paddleboarding community. Sol Paddleboard has integrated several patent-pending features into their products, and they use sturdy, glue-free materials for construction. Their signature phantom no-glue construction includes four front and four rear tie-downs, as well as a unique carry strap that is still pending a patent. Our paddleboards are designed with oversized D-rings to handle heavy loads, an anti-slip diamond foam deck pad for secure footing, and a raised rear surf kick that enhances performance.

Our paddleboards cater to all skill levels, from beginners to experienced paddlers. With a broad base that promotes better balance, and reinforced tie-downs that allow for extended outings, our fleet is sure to satisfy. In fact, you may even become so enamored with our boards that you'll want to purchase one to take home with you!

 

What are the Kayaks we rent?

We provide both single and double sit on top kayaks, utilizing the reliable Feel Free and Perception models. These kayaks are reinforced and stabilized, known for their durability and performance. Their hydrodynamic molded design reinforces the kayak's sides and bottom, allowing for easy gliding and straight tracking. The kayaks can be conveniently stacked for transportation.

Included in our Paddleboard rental are one Paddleboard, one paddle, one life jacket (PFD), one leash, and one air pump. Should you opt for our free delivery service, we will have the Paddleboard inflated and ready for you at a designated launch site at Lake Powell. You can decide whether to keep the air pump with you for the rest of your rental time.

For your convenience, we offer additional gear such as waterproof phone cases, dry bags, hats, sunscreen, and snacks for rent or purchase at our store.

What gear is included in our Kayak Rental?

Your Kayak Rental includes 1 single or double sit-on-top kayak, 1 attachable seat for a single person sit-on-top rental and 2 attachable seats for a double sit-on-top rental. 1 paddle for single kayaks and 2 paddles for double kayaks, 1 life jacket (PFD) for single kayaks and 2 life jackets (PFD’s) for double kayak rentals. 

 

Additional gear such as dry bags, waterproof phone cases, hats, sunscreen, snacks,  etc., are also available for rent and purchase in our store. 

 

Do we offer half day rentals?

Unfortunately no we do not offer half day rentals on our Paddleboards or Kayaks at this time. If you are looking for a quick paddle and a good time we’d recommend taking one of our guided tours. 

 
How do I get my rental down to the Lake?

Our company provides a complimentary delivery service for those who rent paddleboards or kayaks. You can take advantage of this service and have your rental equipment delivered directly to Lake Powell. You can launch from several locations, including Wahweap Marina. However, please note that we do not offer kayak or paddleboard deliveries to Lees Ferry or for early rental pick-ups.

 

If you require equipment in those cases, we provide straps and pads to securely attach the kayaks to your vehicle. Our reliable system works well with almost any vehicle. For your convenience, paddleboards will be deflated before delivery to make transportation easier. Once you arrive at your destination, simply inflate the paddleboard with the pump we provide, and you'll be ready to go on your adventure.

 
We have a houseboat rental, can we rent for multiple days?

Absolutely you can! Not only are you more than welcome to rent your Paddleboard or Kayak for multiple days, we actually will give you a significantly discounted rate for rentals taken out for 3 or more days. 

 

Where should I go with my rental?

Lake Powell is brimming with stunning destinations to explore on a relaxing paddle. The duration of your paddle excursion will determine the ideal locations to visit. For one-day rentals, we suggest considering Antelope Canyon, Lone Rock Beach, Ice Cream Canyon, Wahweap Window, or Sandhill in Wahweap Bay as potential options. 

 

For multiple day or overnight rentals we recommend the following areas:

1) Colorado River - See Colorado River tab for details.  Designated campsites with toilets.  No rapids, but cold water. Time needed: At least 1.5 days.  Paddling distance: 15 miles.  Highlights: Incredible Grand Canyon-esque scenery.  Trout fishing.

 

2) Navajo Canyon -

Launch from Antelope Point Marina, conveniently located a short 15-minute drive from our office, to embark on a thrilling adventure through Navajo Canyon. With a recommended time frame of 1-3 nights, covering a paddling distance of 10-40 miles, this route offers a breathtaking experience. The striking red walls of the steep canyon will leave you mesmerized.

Set up camp at the mouth of Navajo Canyon, which is only 5 miles away, and serves as a perfect base for day trips into the canyon. Don't miss the opportunity to explore the stunning Antelope Canyon located nearby. However, be aware that powerboat wakes may make paddling up Navajo Canyon challenging.

Once you enter Navajo Canyon, it is important to note that there are no camping sites or exits for the first 8 miles. Plan accordingly and ensure that you have all necessary supplies and equipment for an unforgettable journey through this awe-inspiring landscape.

 

3) Labyrinth Canyon - Embark on a thrilling adventure from Antelope Point Marina, conveniently located just a 15-minute drive from our office. The trip is ideal for a 2 to 4-night excursion covering a paddling distance of 32 miles. The main highlight of the journey is the incredibly picturesque slot canyon, which offers opportunities to explore both on land and water. The Labyrinth Bay offers stunning camping spots for those seeking a peaceful and scenic overnight stay.

Please note that the main channel (mile 6-10) can be particularly challenging to paddle up, especially during weekends when powerboat wakes can cause disruptions. Additionally, the high cliff walls on the main channel may create long stretches of several miles where reaching shore becomes impossible.

 

4) Labyrinth Canyon with motorboat shuttle - For most paddlers, hiring a motorboat shuttle is required.  Contact info later in FAQ.  Time needed: 1-2 nights.  Paddling distance - 8 to 20 miles. 

 

5) Face Canyon - Located approximately 18 miles away from Antelope Point Marina, specifically 6 miles up lake from Labyrinth Canyon, is Face Canyon, spanning roughly 4 miles in length. To fully explore the canyon, most paddlers require a motorboat shuttle. It is recommended to allocate at least four days for the trip without water taxi. Notably, Face Canyon offers breathtaking scenery, towering walls, and ample camping opportunities within the canyon. Additionally, a hike to an arch is also possible in the area.

6) West Canyon - Located approximately 24 miles away from Antelope Point Marina, with a distance of 6 miles from Face Canyon and 12 miles from Labyrinth Canyon, West Canyon stretches over a length of about 7 miles. While the canyon offers one of the best hiking experiences on Lake Powell at its end, most paddlers would require a motorboat shuttle. A minimum of five days would be required for the trip without a water taxi. It is important to be prepared for wading or swimming through cold water, although sandbars are usually available for camping at the canyon's end.

 

What tours do we offer?

We have two incredible tour options available for you to enjoy:

The first tour is the Antelope Canyon Slot Canyon Hike and Kayak Tour. This amazing experience will take you on a hike through the awe-inspiring lower Antelope Canyon and then on a kayaking adventure under the towering Antelope Canyon cliffs, providing breathtaking views all the way through to the lower Antelope Canyon hike. This tour typically lasts around 4 hours.

Our second tour option is the Custom Kayak Tour. This is your opportunity to design your very own private kayak tour with us and your group. The possibilities are endless with this tour, so contact us today and we will work with you to create the perfect itinerary for your group.

Are there age limits for your tours?

To ensure safety during our tours, an age limit is enforced. While our tours are designed to be family-friendly and accessible to everyone, the lake occasionally experiences adverse weather conditions that require physically capable individuals to navigate and paddle through it safely. For this reason, we do not allow anyone under the age of 7 to participate in our guided tours.

Can I Paddleboard or kayak on the tours?

We welcome experienced paddlers to use Paddleboards on our tours, but only on our morning tours, as they need to be able to keep up with the kayaks. However, please note that our afternoon tours may have some wind, and the guide has discretion based on weather conditions and the ability of the paddlers to determine whether Paddleboarding is safe on the tour or not. In the event that it is deemed unsafe, participants will be switched to single or double kayaks.

On the other hand, no experience is required to kayak on any of our tours! Our Kayaks and routes are suitable for all levels of kayak paddlers, including those who have never paddled before. Prior to the tour, you will receive a brief orientation and paddling instruction, which will be more than enough to equip you with everything you need to have a fantastic time on the tour.

 
Do you have to be in good shape to go on the tours?

If you can easily perform daily tasks like climbing stairs, then our hiking and paddling excursions should be manageable for you. In semi-calm conditions, a person with an average level of fitness should be able to paddle a boat at a speed of 2 miles per hour, excluding rest intervals.

 
How difficult are the hikes on our tours?

Our hiking routes cater to a range of difficulty levels, from easy to suitable for novice hikers. For instance, the Antelope Canyon Slot Canyon trek is suitable for anyone who can perform regular daily activities such as climbing a set of stairs or tending to a small garden. The terrain in this part of Antelope Canyon is relatively flat and even, without any large steps or steep inclines.

On the other hand, the Dam Kayak hike is a moderately challenging route compared to Antelope Canyon. This hiking route's fitness level is comparable to walking uphill for about 15 minutes on a small to medium hill. The first half of the hike involves a slight incline, which then evens out to flat and even terrain. Towards the end of the hike, there is a moderate incline downwards that requires hikers to navigate a few rocky outcrops with uneven ground. While most people can manage this, those with severe ankle, hip, or knee problems may need to take extra precautions.

 
Is paddling on the tours difficult?

Absolutely. Our tours are suitable for all levels of paddlers, including beginners with no prior experience. Even those with a low level of fitness can keep up easily. In rare cases of windy weather, additional paddling effort may be required, but this is usually not a problem. We also have rescue boats readily available to assist any groups or paddlers in emergency situations.

What should you bring?

It is highly recommended to bring a sufficient amount of drinking water with you on your trip. Experts suggest drinking between 4 to 8 liters of water per day. Other essential items to bring include sunscreen, a hat, sunglasses, flip flops or sandals, a waterproof phone case with attachments, and a swimsuit. And don't forget to pack all the necessary equipment to ensure a fun-filled experience!

Is the water at Lake Powell safe?

Certainly! The lake is devoid of any hazardous fish, animals, or bacteria. Thus, you can rest easy and not be concerned about the safety of the water and wildlife. However, it is advisable to be cautious of jagged rocks and the potentially sharp shells of quagga and zebra mussels.

Is there a current in Lake Powell?

Even though Lake Powell was created with the construction of the Glen Canyon Dam on the Colorado River, it has absolutely no current. 

 
Do I have to pay to get into the National Park?

Lake Powell, situated within the boundaries of the Glen Canyon National Park, charges a $30 entrance fee for a week-long pass. This fee is necessary because of its location within a national park.

 

Nevertheless, if you possess a National Park pass, there is no need to pay the entrance fee. Simply present your card and you will be permitted to enter Lake Powell without any extra charges.

 
Can I camp at Lake Powell? If so, where?

Designated campsites along the Colorado River are only accessible by boat, while the Lees Ferry campground can be reached by car. Lake Powell, on the other hand, has no designated campsites, allowing visitors to camp wherever they can find an appropriate spot.

 

Though big beaches are popular, smaller pullouts along the rocks are also recommended. Lone Rock Beach offers car accessible camping at $10 per vehicle per night, but drivers without four-wheel drive should exercise caution. For those seeking full service amenities, the Wahweap campground near the lake and another located within the town of Page, just down the hill from our office, are available options.

Can I hire a boat to take me up lake?

Two licensed companies offer water shuttles on Lake Powell: Aramark Executive Services and Antelope Point Marina. Aramark Executive Services can be reached at 928-645-1037 and operates out of Wahweap Marina, while Antelope Point Marina can be contacted at 928-645-5900. The cost of a water shuttle ranges from $150 to $200 per hour for a group, with a maximum group size of 6 people. However, the actual capacity may depend on the size of the available water taxi. The shuttle fees are based on the roundtrip time for each run to various points on the lake. Approximate roundtrip times are available upon request.

Labyrinth Canyon - 1 hour

Face or West Canyon - 2 hours

Cathedral Canyon - 3 hours

Rainbow Bridge (Oak Canyon) - 4 hours

Escalante Arm - 6 hours

 

When the Castle Rock Cut is closed, add 30 minutes to all the above times if you are using Aramark Executive Services.

 

When should you come to visit Lake Powell?

The article describes the different advantages that each season offers. Spring, which lasts from March to early June, provides comfortable temperatures and excellent fishing opportunities with less boat traffic. It is also a great season for hiking as the lake level is lower and shore access is generally easier. However, strong winds can be a common occurrence in the spring, so it is important to check the weather forecast and have a contingency plan in place. Cold water temperatures can also be dangerous, so it is recommended to wear a wet suit from March to mid-May, and it may be required in difficult conditions or for less experienced paddlers.

Summer, from mid-June to August, is ideal for swimming and offers warm temperatures. It is perfect for day trips, but overnight tours can be more challenging due to the mid-day heat and sun, which can make paddling tiring. Heavy but generally short-lived rains can occur in the afternoon, so it is best to be prepared. However, the weekdays in late August, just before Labor Day, can be a secret season, with fewer boats on the lake and reasonable temperatures.

Autumn, from September to early November, is generally considered the best season for longer tours since the weather is warm but not hot and the water is still relatively comfortable. September is still considered the "monsoon" season, with short but intense rains possible. Weekdays have less motorboat traffic than weekends.

Finally, winter, from mid-November to February, is only recommended for experienced paddlers with plenty of cold weather experience and proficiency in cold water rescues. Day trips can be enjoyable with the right weather window, but overnight trips are not recommended due to the short days and long nights, even though motorboat traffic is light.

 

Average Low/High______ Temperature by Month F (C) _____________Mid-Month Sunrise / Sunset (AZT)

Jan: 20-43 (-7-6)      lake water 47 (8)     Colorado River water 46 (8)                7:39am / 5:32pm

Feb: 28-53 (-2-12)    lake water 46 (8)     Colorado River water 46 (8)                7:15am / 6:05pm

Mar: 33-61(0-16)      lake water 52 (11)   Colorado River water 46 (8)                6:37am / 6:33pm

Apr: 39-69 (4-21)     lake water 54 (12)    Colorado River water 46 (8)                5:52am / 7:00pm

May: 49-83 (9-28)    lake water 62 (16)    Colorado River water 46 (8)                5:18am / 7:26pm

June: 57-92(14-33)   lake water 70 (21)   Colorado River water 46 (8)                5:06am / 7:47pm

July: 66-99 (19-37)   lake water 76 (24)   Colorado River water 46 (8)                5:18am / 7:45pm

Aug: 65-95 (19-35)   lake water 80 (27)    Colorado River water 46 (8)                5:43am / 7:11pm

Sept: 54-86 (12-30)  lake water 76 (24)    Colorado River water 46 (8)                6:08am / 6:34pm

Oct: 44-73 (7-23)      lake water 69 (21)   Colorado River water 46 (8)                 6:33am / 5:50pm

Nov: 33-58 (0-14)     lake water 62 (16)   Colorado River water 46 (8)                 7:04am / 5:17pm

Dec: 22-44 (-7-6)      lake water 53 (12)   Colorado River water 46 (8)                 7:32am / 5:10pm

 

Is Paddleboarding on Lake Powell hard?

Mastering the basic paddling strokes may not be very challenging, and most individuals can achieve this skill within a few minutes. However, as time goes by, you will naturally become more proficient. As for Standup Paddleboards (SUP), it may take some time to fully master the technique, but the majority of people can learn the fundamentals of SUP within an hour or so. When learning, it's best to choose a calm morning with minimal wind, as it can greatly impact your experience.

 
Is Kayaking on Lake Powell hard?

Mastering the basic paddling strokes is a fairly easy task that most people can achieve within a few minutes of practice. However, with time and practice, you can become much more proficient. When it comes to Standup Paddleboarding (SUP), it may take a bit longer to get the hang of it, but the majority of individuals should be able to grasp the fundamentals within an hour or so. It's crucial to keep in mind that wind conditions can greatly affect your experience, so it's best to attempt learning on a peaceful morning.

Can I Paddleboard or Kayak to Horseshoe Bend?

No. The current of the Colorado River is strong, and even during periods of low flow, attempting to paddle upstream would be arduous and laborious. Lees Ferry represents the singular entry point for watercraft. To kayak or paddleboard at Horseshoe Bend, one must arrange for a backhaul from Lees Ferry upstream along the Colorado River, and subsequently embark on a downstream float.

How do I schedule a backhaul trip from Lees Ferry?

You can schedule a trip at one of the back haul companies located by Lees Ferry. One of our partners is Marble Canyon Outfitters (928-645-2781). Be sure to call and book your backhaul with as much notice as possible. They book up rather quickly and their rates may vary.

 
What are the most important dangers I should be aware of?

To ensure a safe trip to Lake Powell and the Colorado River, it is essential to choose an experience and skill level appropriate for your abilities and take sensible precautions. The cold water in the spring and lightning in the summer are the most significant dangers. If you plan to take a touring kayak out, especially in the spring, it is crucial to know how to re-enter a capsized kayak and pump out the water. For every rental and tour, we provide PFDs (lifejackets).

It is crucial to pay attention to changes in the weather that may indicate strong winds or an approaching storm. In the summer and early fall, it is advisable to keep your hiking excursions into narrow slot canyons brief, particularly in the afternoon. Flash floods are a genuine possibility, and it is challenging to monitor incoming weather when inside the canyons.

 

When exploring on land, be cautious since the rock is very soft and slippery, and steep drops are commonplace. Before jumping, scout all locations carefully and limit the height to 15'. It is essential never to dive and keep a close eye on teenagers.

While not as frightening, dehydration and sunburn are far more likely dangers. Drink plenty of water, cover up, and use sunscreen.

Are there dangerous animals I should be aware of?

While the water in the area is safe, it is important to be aware of potential wildlife hazards if you plan on hiking. Rattlesnakes and bark scorpions are present in the region. It is particularly important to exercise caution during the spring and late summer, as these are peak seasons for local rattlesnakes. In the spring, baby snakes hatch and are initially blind, making them especially dangerous as they are unable to control the amount of venom they release, resulting in potentially severe bites. In late summer, rattlesnakes migrate and are more likely to be on the move and encountered.

How do I stay safe during cold water months?

Immersion in cold water, which is most likely from March through mid May, is the greatest danger on Lake Powell for paddlers.  The following steps will help keep you safe.  Remember, your personal safety is your responsibility.

 

1) Choose the right boat - Sit on top kayaks are the easiest boats to re-enter should you capsize.  Doubles are recommended and come with scupper stoppers to keep you fairly dry in calm conditions. 

 

2) Check conditions - Windy conditions will make your paddle much more difficult and dangerous.  If wind is expected to increase in the afternoon, get an early start.  

 

3) Match your trip with your skills and physical ability - If you lack the strength to easily re-enter a kayak, only go in warm water months.  If you are a total beginner with good physical ability, take a guided tour.  If you have intermediate skills, know your route and avoid long open water crossings or areas where cliff's make getting to shore impossible.  Overnight tours in cold water conditions are for those with experience and self rescue training.

 

4) Wear a wetsuit - Anytime the combined water and air temperature is under 120 F, they are recommended.  They will give you more time for self rescue in the event of a capsize.

 

5) When in doubt, stay onshore - If the strong winds come up while you are on the water, seek the nearest shore.  Wait for the winds to subside.  If you feel nervous about conditions, let us know.

 
What is our cancellation policy?

We reserve the right to cancel any tour or rental prior to departure for reasons at our discretion. In the event that we cancel a tour or rental, for safety concerns or circumstances beyond our control you will fall under the following policy. All booking are subject to a non-refundable booking fee. All cancellations for weather or unsafe conditions out of the control of the company will be provided the option of a "Rain Check" that of which can be redeemed on a tour or rental at anytime in the future, with no expiration date, that's value is equal to or less than the "Rain Check" value. Or a direct refund may be issued with the appropriate booking fee deducted as stated hereafter. [Booking fees: $50 Per Adult ticket for hike and kayak tours - $45 Per Adult Ticket for Kayak only tours - $45 For Per Child Ticket - $20 Per single sit-on-top kayak rental & single SUP rental - $25 Per Double sit-on-top kayak rental & double SUP rental]. If you cancel or are unable to participate for any reason, our refund policy is as follows: If we receive your notice of cancellation more than 14 days prior to your departure date, you then will receive a Rain Check Voucher or direct refund with the above booking fee deducted. If we receive your cancellation notice less than 72 hours prior to departure date, no refunds will be made. Pandemic exception or Government shut down exemption: If the National Park gets shut down all reservations will be converted into a 3-year voucher or gift card that can be used at a later date. No cash refunds will be given to any party or individuals for cancellation Pandemic related. 

What if there is bad weather?  Can I cancel and receive a refund? You definitely need to call us or stop by the office to discuss a potential dangerous weather scenario. High sustained winds and intense lightning activity are the two main factors we consider when determining if conditions are dangerous, along with whether tour companies like Marble Canyon Outfitters or Antelope Tours are continuing to run trips.  There is a considerable difference between less than ideal conditions or unpleasant weather and dangerous conditions.

 
Do we accept tips? (Gratuity)

Our team members at Lake Powell are dedicated and passionate about their work, and we are grateful that you have chosen to join us on your adventure. We want to make it clear that tipping is completely optional and not required.

However, if you do choose to leave a gratuity, it is generally recommended that you offer 10-15% of the cost of your individual or group ticket to your guide. If you are with multiple guides on the same trip, you need not worry about tipping each one individually, as the gratuity will be divided evenly among them.

While tipping is not mandatory, it is important to note that our guides rely on tips as a part of their income. So, any extra support you can offer is greatly appreciated by our hardworking team.

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